Hiroko-san

Travel News Wire…
All Nippon Airways has 55 new Boeing 787 Dreamliners on order. The first arrivals are set to fly between Tokyo and southern Japan. ... Etihad Airways of Abu Dhabi reported a 28% increase in revenue for the first half of 2011. … A survey of 400 frequent travellers gave Japan top marks for restaurant service out of 24 countries, followed by Thailand and Canada. China and Russia were at the bottom.

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Hiroko's Memory Tips:

Look over the phrases for 5 minutes.
Say them to yourself without looking at the screen.
At lunchtime, say them to yourself again. Can you remember all three phrases?

Achilles' Heel

We had a very long meeting today. In a nutshell, we decided to open an office in Beijing.

The phrase in a nutshell means that there are many parts to the story, but one important point. We often use this phrase when we are talking on the phone and don't have the time to explain the details of a decision. The original meaning of nutshell is the hard covering of a nut like a chestnut or an almond.

 

 

Prescription drug abuse

Doctor: "If you want to have plastic surgery, we can perform the operation."
Patient: "Thanks, but I want to know something - Will my insurance cover the surgery?"
The verb we often use with insurance is cover. Sometimes the patient's health insurance will cover elective surgery, and sometimes it will cover only required surgery.

This week's E-mail Phrase

I'd like (appreciate) your feedback

Dear Mr. Jackson: I'm sending you some ideas for the marketing campaign. Which slogan do you think is best? I'd appreciate your feedback by the end of the week.

The phrase I'd like your feedback can mean any type of answer: an opinion, a yes-or-no decision, or any other communication. I'd appreciate your feedback is more formal.

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